Sinus Infection Treatment in Charlotte

Illustration of a clinician examining an adult patient for sinus tenderness.

Sinus Infection Treatment in Charlotte

Walk in for sinus infection treatment at our Steele Creek and Plaza Midwood clinics in Charlotte, open 7 days. A provider examines you and recommends a treatment plan, with antibiotics only when appropriate. Many sinus infections improve without antibiotics. For covered visits with most NC Medicaid plans, copays are usually $0 or $4; confirm coverage and cost with your plan. Self-pay visits start at $140, plus tests and treatments.

  • ✓ Exam by a provider, with testing when your symptoms call for it
  • ✓ Antibiotics only when it looks bacterial, so you don’t take medicine you don’t need
  • ✓ Symptom relief tailored to your condition; systemic steroids are not routine for acute sinusitis
  • ✓ Assessment for sinusitis, allergies, a cold or flu
  • ✓ Referral to an ENT specialist when it’s needed
  • ✓ In network with most NC Medicaid plans; check your specific plan

Save my spotInsurance we accept

¿Tiene presión o dolor en los senos nasales? Venga sin cita. En visitas cubiertas por la mayoría de los planes de Medicaid de Carolina del Norte, el copago suele ser $0 o $4. Confirme la cobertura y el costo con su plan.

Your visit
Care planBased on your exam
TreatmentSame visit
Hours7 days, 2 clinics
What you pay
InsurancePlan-dependent share
NC MedicaidCovered-visit copays usually $0 or $4
Self-pay visitFrom $140
Illustration of a clinician examining an adult patient for sinus tenderness.

On this page

SymptomsSinus infection or allergies?Do I need antibiotics?ComplicationsRelief at homeMedicaid coverageWhen it’s an emergency

Sinus infection treatment at OneSpotMD

Every sinus infection is different, so the provider decides on treatment based on your symptoms, your exam and your health history.

What we do When it helps
Exam Every visit. The provider checks your nose, throat, ears and the areas over your sinuses.
Testing When your symptoms call for it, such as a flu or COVID test or a strep test
Prescription medicine Nasal sprays or other medicine to ease swelling and pressure, sent to your pharmacy
Antibiotics When the infection looks bacterial, sent to your pharmacy
Steroid shot or prednisone Systemic steroid pills or injections are not recommended routinely for uncomplicated acute sinusitis. A clinician weighs risks if another condition requires them; steroid nasal sprays are different.
ENT referral Frequent sinus infections, complications or symptoms that don’t get better. Referral options depend on your needs and insurance network.

Save my spot

Sinus infection symptoms

A sinus infection (sinusitis) is swelling of the spaces behind your forehead, cheeks and eyes. When they can’t drain, mucus builds up and causes pressure and pain.

  • Pressure or pain in your forehead, cheeks or between your eyes, often worse when you bend over
  • Stuffy nose and trouble breathing through your nose
  • Thick yellow or green mucus
  • Mucus dripping down the back of your throat (postnasal drip)
  • Headache
  • Pain in your upper teeth
  • Ear pressure
  • Less sense of smell
  • Cough, often worse at night
  • Bad breath
  • Tiredness
  • Sometimes a fever

Save my spot →

Sinus infection, cold or allergies?

Sinus infections can look a lot like seasonal allergies or a cold, which is why an exam matters. Each one is treated differently.

Cause Typical signs How long it lasts
Sinus infection Face pressure or pain, thick yellow or green mucus, sometimes fever Often 7-10 days; longer if bacterial
Cold Runny nose, sneezing, sore throat, mild cough Gets better in 7-10 days
Seasonal allergies Itchy, watery eyes, sneezing, clear runny nose, no fever As long as you’re around the trigger, like pollen
Flu or COVID Fever, body aches, cough, feeling wiped out About 1-2 weeks

Allergies and colds can both lead to a sinus infection by swelling the sinuses and trapping mucus.

Do I need antibiotics for a sinus infection?

Not always. Most sinus infections are caused by viruses, and antibiotics don’t treat viruses. Taking them when you don’t need them can cause side effects and make future infections harder to treat. The provider may recommend watchful waiting with reliable follow-up for uncomplicated illness, or antibiotics when appropriate. Worsening symptoms or failure to improve require reassessment.

Signs it may be viral Signs it may be bacterial
Symptoms for less than 10 days Symptoms that last more than 10 days without getting better
Slowly getting better Getting better, then suddenly getting worse again
Mild pressure and congestion A fever of 102°F or higher with face pain for 3 days or more

If antibiotics are prescribed, take them exactly as directed and contact the provider if symptoms worsen, side effects occur, or you are not improving. Yellow or green mucus alone does not show that an infection is bacterial.

Possible sinus infection complications

Most sinus infections clear up without problems. In rare cases, an infection can spread or keep coming back.

  • Chronic sinusitis: symptoms that last 12 weeks or longer
  • Frequent sinus infections: 4 or more a year
  • Ear infections
  • Asthma flare-ups
  • Infection spreading to the skin and tissue around the eye
  • Rarely, infection spreading to the bone, brain or the lining around the brain (meningitis)

If you keep getting sinus infections or have a complication, the provider can refer you to an ENT (ear, nose and throat specialist) for more testing. If the provider sees signs of a severe complication, we send you to the ER right away. Care and referral decisions depend on your examination and symptoms.

Sinus relief at home

These can ease pressure and help your sinuses drain while you heal, whether or not you need a prescription.

  • Rinse your nose with saline. Use only distilled, sterile or boiled-then-cooled water, never water straight from the tap.
  • Use a clean humidifier or a comfortably warm shower; avoid hot-water bowls and steam burns
  • Put a warm, damp washcloth over your face
  • Drink plenty of fluids to thin the mucus
  • Sleep with your head raised
  • Over-the-counter pain medicine or a steroid nasal spray, following the label
  • Decongestant nasal sprays for no more than 3 days in a row, or your congestion can come back worse
  • Ask a clinician or pharmacist before decongestants if you have high blood pressure, heart disease, glaucoma, are pregnant, or take other medicines. Ask before giving cold medicines to children.

Come in if your symptoms last more than 10 days, get worse after getting better, or come with a fever.

Sinus infection treatment with NC Medicaid

We’re in network with most NC Medicaid plans. Copays for covered visits are usually $0 or $4. Confirm your plan’s coverage for the visit, tests and treatments and your cost.

Have insurance? You pay your plan’s share
  • Copay: you pay the copay amount set by your plan at the visit.
  • Deductible or coinsurance: your share depends on your plan and services received. You may receive a bill after your insurance processes the claim.
  • NC Medicaid plans: copays for covered visits are usually $0 or $4; confirm with your plan.

See the plans we accept →

Self-pay prices

These are discounted prices for patients who don’t have insurance or choose not to use it. Visits start at $140. Tests and treatments you need are added to that.

See all the plans we take on our insurance page.

Save my spot

Sinus infection: urgent care or the ER?

Come to OneSpotMD
  • Face pressure or pain
  • Symptoms that last more than 10 days
  • Getting better, then worse again
  • Thick yellow or green mucus with a fever
  • Sinus infections that keep coming back
Seek emergency care
  • Swelling or redness around one or both eyes
  • Changes in vision or double vision
  • A severe headache with a stiff neck
  • Confusion or trouble staying awake
  • Swelling on your forehead
  • Call 911 for confusion, trouble staying awake, other life-threatening symptoms or when safe transport is not possible

What to expect at your visit

1Walk in or book
Walk in at either clinic, 7 days a week, or tap Save my spot to plan your visit. Wait times vary.
2Talk about your symptoms
How long you’ve been sick, what you’ve tried and whether you get sinus infections often.
3Provider exam
The provider checks your nose, throat, ears and sinuses, and tests for flu, COVID or strep if needed.
4Treatment
A symptom-relief plan, watchful waiting with follow-up, antibiotics when indicated, or a specialist referral when needed.

What to bring

  • A photo ID
  • Your insurance or Medicaid card
  • A list of your medicines, including any you’ve tried for this

Related services

Flu, COVID and RSV testingSore throat and strepEar infectionsUrgent careInsurance we accept

Further reading: CDC sinus infection guidance and antibiotic treatment guidance.
Last updated

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Faq

At OneSpotMD’s Steele Creek and Plaza Midwood clinics, 7 days a week: Monday to Friday 8am to 8pm, and Saturday and Sunday 9am to 5pm. Walk in, or book ahead to plan your visit. Wait times vary.

Yes. We assess and treat many uncomplicated sinus infections. A provider examines you and recommends appropriate treatment or follow-up. Severe complications may need emergency care or specialist evaluation.

No. You can walk in at either clinic or book ahead with Save my spot. Wait times vary.

Your insurance share depends on your plan and services received. With most NC Medicaid plans, covered-visit copays are usually $0 or $4; confirm coverage and cost with your plan. Self-pay visits start at $140, plus tests and treatments.

Yes. We are in network with most NC Medicaid plans. Check our insurance page and confirm your specific plan and coverage.

Not always. Most sinus infections are viral, and antibiotics do not help viruses. For uncomplicated cases, the provider may recommend watchful waiting with reliable follow-up, or antibiotics when appropriate. Seek reassessment if symptoms worsen or fail to improve.

A bacterial cause is more likely with symptoms lasting more than 10 days without improvement, worsening after initial improvement, or severe symptoms such as fever of at least 102°F with facial pain or purulent nasal discharge for 3-4 days. Mucus color alone cannot tell you. A clinician considers the full history and exam.

For many adults who need antibiotics, amoxicillin or amoxicillin-clavulanate is a first-line option. The choice depends on age, allergies, pregnancy, recent antibiotics and other health factors. Azithromycin is generally not recommended for empiric sinus infection treatment because of resistance.

A Z-Pak (azithromycin) is generally not recommended for empiric treatment of bacterial sinusitis because common bacteria are often resistant. Your provider chooses an appropriate treatment based on your examination, allergies and medical history; antibiotics may not be needed.

Steroid injections are not routine treatment for uncomplicated acute sinusitis and can cause side effects. The provider can discuss safer symptom-relief options and whether a separate medical condition warrants a systemic steroid.

Prednisone is a systemic steroid and is not routinely recommended for uncomplicated acute sinusitis. Steroid nasal sprays are different and may help selected patients. Your provider weighs benefits and risks based on your condition.

Most viral sinus infections get better in 7-10 days. A bacterial infection can last longer without treatment. Symptoms that last 12 weeks or more are called chronic sinusitis.

The sinus infection itself isn’t contagious, but the cold or flu virus that often causes it can spread to others. Wash your hands often and cover coughs and sneezes.

Allergies usually cause itchy, watery eyes, sneezing and clear mucus without a fever. A sinus infection usually brings face pressure or pain and thick yellow or green mucus, sometimes with a fever. They can look alike, so an exam helps. Yellow or green mucus alone does not mean you need antibiotics.

Yes. Allergies can swell your sinuses and trap mucus, which can lead to an infection.

Yes. The sinuses sit just above your upper teeth, so pressure there can feel like a toothache. Tooth pain can also come from a dental problem; persistent or localized pain should be evaluated.

Yes. Swelling in your sinuses and nose can block the tubes that drain your ears, causing ear pressure or pain. It can also lead to an ear infection.

Yes. Sinus headaches usually cause pressure in your forehead, cheeks or around your eyes, and often feel worse when you bend over. Migraine and other conditions can feel similar. A sudden severe headache or headache with vision changes, confusion or a stiff neck needs emergency assessment.

Saline rinses using safe water, a warm washcloth, a clean humidifier and raising your head when resting may help. Avoid hot steam burns. Ask about suitable pain medicine or a nasal spray. Severe or persistent pressure needs evaluation; steroid shots are not routine sinusitis treatment.

Yes, if you use distilled, sterile or boiled-then-cooled water. Never use water straight from the tap, and clean the bottle or pot after each use.

They can for a few days. Don’t use them for more than 3 days in a row, or your congestion can come back worse.

If your symptoms last more than 10 days, get better and then worse again, come with a fever, or you get sinus infections often.

Seek emergency care for swelling or redness around the eyes, vision changes, severe headache with a stiff neck, or forehead swelling. Call 911 for confusion, difficulty staying awake, other life-threatening symptoms or if you cannot travel safely.

Most clear up without problems. Rarely, an infection can become chronic, spread to the area around the eye, or spread to the bone or brain. Ear infections and asthma flare-ups can also happen.

Come in so the provider can look for the cause, like allergies. If you get sinus infections often or have a complication, we can refer you to an ENT specialist for more testing.

Not everyone needs an ENT. A referral may help with repeated infections, symptoms lasting 12 weeks or longer, symptoms that do not improve, or suspected complications. Severe warning signs need emergency care rather than waiting for a referral.

Yes, when appropriate based on symptoms and risk. Rapid results are often ready in about 10-15 minutes, but timing varies; negative tests may require follow-up.

Yes. Children may develop sinus infections after a cold. A runny nose or daytime cough lasting more than 10 days without improvement, worsening after improvement, or significant fever warrants assessment. Eye or face swelling needs prompt medical evaluation.

Yes. The provider can write a note for work or school at your visit, based on your illness.

Yes. Both clinics are open Saturday and Sunday, 9am to 5pm.

You pay your plan’s copay at the visit. Deductible or coinsurance costs depend on your plan and services, and you may receive a bill after insurance processes the claim. Copays for covered visits with most NC Medicaid plans are usually $0 or $4; confirm with your plan. Self-pay visits start at $140, plus tests and treatments.

Yes. Some staff speak Spanish, and language assistance is available. Please tell us your preferred language when you contact the clinic. Sí, avísenos si prefiere recibir atención en español.

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Excellent care every time I or family members have visited.
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Nancy Register
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Thank you OneSpotMD Team! The team and provider on call on 11/28 was fast, friendly, efficient and knowledgable. During a holiday weekend, I was so appreciative to have access to professional and convenient health care. And so easy to book my appointment online. Highly reccomend and will be back again if I am ever in need.
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Johanna Cathey
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I took my mother-in-law to their urgent care earlier this week, and we were both so impressed. The practice is brand new and spotlessly clean – everything looks and feels modern and super clean. From the moment we walked in, the staff were incredibly friendly, welcoming, and professional. We barely waited at all before being seen, which was a pleasant surprise for an urgent care visit. We saw Dr. Lee, and he was outstanding. He’s clearly very knowledgeable, took the time to listen carefully, explained everything in an easy-to-understand way, and has wonderful bedside manner. His clinical decisions were spot-on; my mother-in-law started feeling much better almost immediately after following his treatment plan. She’s still talking about how kind and thorough he was and wanted me to be sure to thank him! The entire atmosphere of the office is warm, calm, and genuinely welcoming – it doesn’t feel rushed or cold like some places can. If you’re looking for a patient-centered practice that combines real medical expertise with a caring environment, OneSpotMD is the place to go.
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Harvey Tran
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Awesome Doctor visit! Seen on time, Doctor was very thorough. Will be back if need urgent care again.
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Mike Kahn
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Affordable without insurance, Didn’t have to wait at all. Very kind and helpful staff. Would definitely go back for future injury/illness
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Sarah Scott
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Dr. Lee and his staff are amazing! They truly care, listen, and make you feel heard. The most compassionate and professional urgent care I’ve ever been to.
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Two Convenient Charlotte Locations

Serving Plaza Midwood, Steele Creek, and surrounding neighborhoods.

Plaza Midwood

Serving Plaza Midwood, NoDa, Elizabeth, and Uptown

2017 Central Ave, Suite 103

Charlotte, NC 28205

Mon-Fri: 8:00 AM - 8:00 PM

Sat-Sun: 9:00 AM - 5:00 PM

Steele Creek

Serving Steele Creek, Lake Wylie, and Southwest Charlotte

2114 Freeman Park Dr, Unit 105

Charlotte, NC 28273

Mon-Fri: 8:00 AM - 8:00 PM

Sat-Sun: 9:00 AM - 5:00 PM

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