Sinus Infection Treatment in Charlotte
Walk in for sinus infection treatment at our Steele Creek and Plaza Midwood clinics in Charlotte, open 7 days. A provider examines you and recommends a treatment plan, with antibiotics only when appropriate. Many sinus infections improve without antibiotics. For covered visits with most NC Medicaid plans, copays are usually $0 or $4; confirm coverage and cost with your plan. Self-pay visits start at $140, plus tests and treatments.
- ✓ Exam by a provider, with testing when your symptoms call for it
- ✓ Antibiotics only when it looks bacterial, so you don’t take medicine you don’t need
- ✓ Symptom relief tailored to your condition; systemic steroids are not routine for acute sinusitis
- ✓ Assessment for sinusitis, allergies, a cold or flu
- ✓ Referral to an ENT specialist when it’s needed
- ✓ In network with most NC Medicaid plans; check your specific plan
Save my spotInsurance we accept
¿Tiene presión o dolor en los senos nasales? Venga sin cita. En visitas cubiertas por la mayoría de los planes de Medicaid de Carolina del Norte, el copago suele ser $0 o $4. Confirme la cobertura y el costo con su plan.

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SymptomsSinus infection or allergies?Do I need antibiotics?ComplicationsRelief at homeMedicaid coverageWhen it’s an emergency
Sinus infection treatment at OneSpotMD
Every sinus infection is different, so the provider decides on treatment based on your symptoms, your exam and your health history.
| What we do | When it helps |
|---|---|
| Exam | Every visit. The provider checks your nose, throat, ears and the areas over your sinuses. |
| Testing | When your symptoms call for it, such as a flu or COVID test or a strep test |
| Prescription medicine | Nasal sprays or other medicine to ease swelling and pressure, sent to your pharmacy |
| Antibiotics | When the infection looks bacterial, sent to your pharmacy |
| Steroid shot or prednisone | Systemic steroid pills or injections are not recommended routinely for uncomplicated acute sinusitis. A clinician weighs risks if another condition requires them; steroid nasal sprays are different. |
| ENT referral | Frequent sinus infections, complications or symptoms that don’t get better. Referral options depend on your needs and insurance network. |
Sinus infection symptoms
A sinus infection (sinusitis) is swelling of the spaces behind your forehead, cheeks and eyes. When they can’t drain, mucus builds up and causes pressure and pain.
- Pressure or pain in your forehead, cheeks or between your eyes, often worse when you bend over
- Stuffy nose and trouble breathing through your nose
- Thick yellow or green mucus
- Mucus dripping down the back of your throat (postnasal drip)
- Headache
- Pain in your upper teeth
- Ear pressure
- Less sense of smell
- Cough, often worse at night
- Bad breath
- Tiredness
- Sometimes a fever
Sinus infection, cold or allergies?
Sinus infections can look a lot like seasonal allergies or a cold, which is why an exam matters. Each one is treated differently.
| Cause | Typical signs | How long it lasts |
|---|---|---|
| Sinus infection | Face pressure or pain, thick yellow or green mucus, sometimes fever | Often 7-10 days; longer if bacterial |
| Cold | Runny nose, sneezing, sore throat, mild cough | Gets better in 7-10 days |
| Seasonal allergies | Itchy, watery eyes, sneezing, clear runny nose, no fever | As long as you’re around the trigger, like pollen |
| Flu or COVID | Fever, body aches, cough, feeling wiped out | About 1-2 weeks |
Allergies and colds can both lead to a sinus infection by swelling the sinuses and trapping mucus.
Do I need antibiotics for a sinus infection?
Not always. Most sinus infections are caused by viruses, and antibiotics don’t treat viruses. Taking them when you don’t need them can cause side effects and make future infections harder to treat. The provider may recommend watchful waiting with reliable follow-up for uncomplicated illness, or antibiotics when appropriate. Worsening symptoms or failure to improve require reassessment.
| Signs it may be viral | Signs it may be bacterial |
|---|---|
| Symptoms for less than 10 days | Symptoms that last more than 10 days without getting better |
| Slowly getting better | Getting better, then suddenly getting worse again |
| Mild pressure and congestion | A fever of 102°F or higher with face pain for 3 days or more |
If antibiotics are prescribed, take them exactly as directed and contact the provider if symptoms worsen, side effects occur, or you are not improving. Yellow or green mucus alone does not show that an infection is bacterial.
Possible sinus infection complications
Most sinus infections clear up without problems. In rare cases, an infection can spread or keep coming back.
- Chronic sinusitis: symptoms that last 12 weeks or longer
- Frequent sinus infections: 4 or more a year
- Ear infections
- Asthma flare-ups
- Infection spreading to the skin and tissue around the eye
- Rarely, infection spreading to the bone, brain or the lining around the brain (meningitis)
If you keep getting sinus infections or have a complication, the provider can refer you to an ENT (ear, nose and throat specialist) for more testing. If the provider sees signs of a severe complication, we send you to the ER right away. Care and referral decisions depend on your examination and symptoms.
Sinus relief at home
These can ease pressure and help your sinuses drain while you heal, whether or not you need a prescription.
- Rinse your nose with saline. Use only distilled, sterile or boiled-then-cooled water, never water straight from the tap.
- Use a clean humidifier or a comfortably warm shower; avoid hot-water bowls and steam burns
- Put a warm, damp washcloth over your face
- Drink plenty of fluids to thin the mucus
- Sleep with your head raised
- Over-the-counter pain medicine or a steroid nasal spray, following the label
- Decongestant nasal sprays for no more than 3 days in a row, or your congestion can come back worse
- Ask a clinician or pharmacist before decongestants if you have high blood pressure, heart disease, glaucoma, are pregnant, or take other medicines. Ask before giving cold medicines to children.
Come in if your symptoms last more than 10 days, get worse after getting better, or come with a fever.
Sinus infection treatment with NC Medicaid
We’re in network with most NC Medicaid plans. Copays for covered visits are usually $0 or $4. Confirm your plan’s coverage for the visit, tests and treatments and your cost.
- Copay: you pay the copay amount set by your plan at the visit.
- Deductible or coinsurance: your share depends on your plan and services received. You may receive a bill after your insurance processes the claim.
- NC Medicaid plans: copays for covered visits are usually $0 or $4; confirm with your plan.
Self-pay prices
These are discounted prices for patients who don’t have insurance or choose not to use it. Visits start at $140. Tests and treatments you need are added to that.
See all the plans we take on our insurance page.
Sinus infection: urgent care or the ER?
- Face pressure or pain
- Symptoms that last more than 10 days
- Getting better, then worse again
- Thick yellow or green mucus with a fever
- Sinus infections that keep coming back
- Swelling or redness around one or both eyes
- Changes in vision or double vision
- A severe headache with a stiff neck
- Confusion or trouble staying awake
- Swelling on your forehead
- Call 911 for confusion, trouble staying awake, other life-threatening symptoms or when safe transport is not possible
What to expect at your visit
What to bring
- A photo ID
- Your insurance or Medicaid card
- A list of your medicines, including any you’ve tried for this
Related services
Flu, COVID and RSV testingSore throat and strepEar infectionsUrgent careInsurance we accept
Further reading: CDC sinus infection guidance and antibiotic treatment guidance.
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