Primary Care in Charlotte, Open 7 Days
Your primary care office should be open when you need it. At OneSpotMD, your primary care team is open 7 days a week, 12 hours a day on weekdays, at two Charlotte clinics: Steele Creek and Plaza Midwood. The same team handles your yearly checkup, your blood pressure or diabetes, and a cold or sprained ankle that needs prompt attention.
- ✓ Accepting new adult patients
- ✓ Open 7 days: weekdays 8am to 8pm, weekends 9am to 5pm
- ✓ Walk in for sick visits and injuries, no appointment needed
- ✓ Chronic care, refills and labs in the same place
- ✓ Independent: we refer to any hospital system or specialist
- ✓ Most insurance and Medicare plans accepted
Apply online, and we call you within 1 to 2 business days to check the fit and book your first visit at Steele Creek.
On this page
How to become a patientOpen 7 daysCommon reasonsUs vs. hospital officesIs it a good fit?What we manageTests in our clinicsInsuranceOur clinics
How to become a primary care patient
Becoming our patient takes three steps. We ask everyone to apply first, so we can make sure our office fits what you need.
- Apply online. Fill out our primary care application so we can make sure our office is the right fit for you.
- We call you in a day or two. Our team reviews your application and reaches out within 1 to 2 business days to answer questions and schedule your first visit.
- Your first visit at Steele Creek. Your first visit is an annual wellness exam at our Steele Creek clinic. We book more time for it so your provider can learn your history, review your medicines and order any labs. After that, you can come to either clinic.
Your primary care office, open 7 days a week
Most people don’t get sick on a schedule. When you’re our primary care patient, our clinics are your medical home: the same team and the same chart for your checkups, your ongoing conditions and the day you wake up with a fever or twist an ankle.
- Walk in when you’re sick or hurt. Come to either clinic during open hours. No appointment needed for these visits; waiting times and provider availability can vary.
- Billed as primary care. For our primary care patients, sick and injury visits are billed as primary care visits. Coverage and your final cost depend on your specific plan, network, coding and services received.
- One shared chart. Every visit goes into the same chart your primary care provider reads, so your provider knows what happened.
- Independent referrals. We aren’t part of a hospital system. When you need a specialist or a hospital, we refer you to whichever hospital system or independent specialist is best for you. We gain nothing either way.
Common reasons patients see us
Not sure if something is a primary care visit? These are some of the most common reasons our patients come in. If yours isn’t here, ask us.
- Yearly checkups and physicals
- High blood pressure
- Type 2 diabetes and prediabetes
- High cholesterol
- Thyroid problems
- Asthma and COPD
- Colds, coughs and sinus infections
- Sore throat and ear pain
- Flu and COVID
- Back pain
- Joint pain and arthritis
- Headaches
- Rashes and other skin problems
- Allergies
- Urinary tract infections
- Reflux, stomach pain and IBS
- Feeling tired or run down
- Weight concerns
- Medicine refills and reviews
- Lab results and follow-ups
- Pre-op clearance and forms
OneSpotMD vs. a typical hospital-system office
Large hospital systems can be especially helpful for complex care involving several specialists. Services and scheduling vary by practice; confirm details with any office you are considering.
| OneSpotMD | Other offices: details to check | |
|---|---|---|
| Hours | 7 days a week: weekdays 8am to 8pm, weekends 9am to 5pm | Check weekday and weekend hours |
| Sick or hurt today | Walk in to either clinic and see your own care team | Ask about same-day access and after-hours options |
| Next available visit | Walk-ins for sick visits and injuries; waits vary | Ask about the next available appointment |
| Out of medicine or a medicine question | Walk-in assessment; refills depend on provider review | Ask how medicine questions and urgent refill requests are handled |
| Where your sick visits go | Into the same chart your primary care provider reads | Ask how outside visit records reach your primary care team |
| Labs, EKG, breathing tests, X-ray | Labs, EKG and rapid tests during your visit, plus breathing tests, and X-ray at Steele Creek | Ask which tests are available on site |
| Referrals | Any hospital system, or independent specialists if you prefer. We gain nothing either way | Ask about referral options and network requirements |
| Many specialists working together in one system | Not our focus | A strength of large systems |
Are we a good fit for you?
We want every patient to get the right care, even when that means a different kind of office. Your application helps us check the fit before your first visit.
- You want one office for checkups, ongoing care and sick visits
- You have stable conditions such as high blood pressure, type 2 diabetes, high cholesterol, thyroid problems, asthma or reflux
- Your schedule makes weekday-only appointments hard
- You don’t want to wait weeks when something comes up
- You want referrals based only on what’s best for you
- You have several complex conditions that need many specialists working together inside one hospital system, such as active cancer treatment or advanced heart failure
- You need ongoing refills of controlled medicines, such as opioids, benzodiazepines or stimulants. We don’t manage these long term, and we’ll refer you to the right specialist, such as psychiatry or pain management
- You only want medicine refills without visits
- You’re looking for a primary care doctor for a child. Our primary care is for adults, so children should see a pediatrician for checkups and ongoing care. We still see children 3 months and older for sick visits and injuries
What we manage
Your primary care team handles prevention, ongoing conditions and everyday sick care in one place.
| Care | What we do |
|---|---|
| Yearly checkups | Annual wellness exams and physicals at Steele Creek, with screening and labs based on age, risks and medical need |
| High blood pressure | Medicines, home readings and regular follow-ups |
| Type 2 diabetes | Labs, medicines and follow-ups to keep your numbers in range |
| High cholesterol | Lab checks and treatment to lower your risk |
| Thyroid problems | Lab checks and medicine adjustments |
| Asthma and COPD | Inhalers, flare plans and in-clinic breathing treatments |
| Reflux and IBS | Ongoing care, with specialist referral when needed. See stomach and GI care |
| Joint pain and arthritis | Exams, X-ray and joint injections with select providers. See orthopedic care |
| Weight | Medical weight-loss assessment, including medicines such as GLP-1 therapy when appropriate. See medical weight loss |
| Medicines | Refills, dose changes and medicine reviews |
| Forms and clearances | Pre-op clearance, FMLA, work and school forms and notes |
| Sick visits and injuries | Colds, flu, infections, cuts, sprains and minor procedures |
| Women’s health | UTIs, yeast and BV, birth control and more |
See every condition we treat in our conditions A to Z.
Tests and treatments in our clinics
Selected tests and treatments are available in our clinics when medically appropriate and available.
| In the clinic | Details |
|---|---|
| EKG | At both clinics, read by your provider during the visit. See EKG testing |
| Pulmonary function tests | Breathing tests that check how well your lungs work, for asthma, COPD and ongoing shortness of breath |
| Breathing treatments | Nebulizer treatments when appropriate for bronchospasm, such as an asthma flare; not routine for uncomplicated colds or bronchitis |
| X-ray | At Steele Creek, with a radiologist read generally available in about 2 hours; timing varies and is not guaranteed. See X-ray |
| Lab work | Collected in the clinic and sent to the laboratory. Turnaround varies by test; ask how and when results and next steps will be communicated. See lab work |
| Rapid tests | Flu, COVID, strep, RSV and mono testing when appropriate; timing and follow-up testing vary by test and clinical situation |
| Shots and injections | Selected medicines or vaccines when indicated, including Tdap and joint injections with select providers; antibiotics and steroids are not routine for viral respiratory illnesses |
| Minor procedures | Stitches, abscess drainage, skin tag and wart removal and more. See minor procedures |
When you need more than we do here
We refer you to specialists in any hospital system, or to independent specialists if you prefer, and to imaging centers for ultrasound, CT and other scans. Your provider picks the referral that is best for you, and we have no financial reason to send you anywhere in particular.
Preventive care is individualized. A Medicare Annual Wellness Visit is a preventive planning visit, not the same as a routine comprehensive physical. Covered benefits and any additional problem-focused services depend on your plan; confirm the visit type and cost before your appointment. Learn about Medicare wellness visits.
Insurance and Medicare
- Copay: your plan’s copay amount is due at the visit. Other cost sharing may apply.
- Coinsurance: depends on your plan and the services you receive.
- Deductible: your plan may apply a deductible; additional patient responsibility may be billed after insurance processes the claim.
Insurance: Blue Cross Blue Shield PPO plans, Aetna, Cigna, UnitedHealthcare, Humana and TRICARE East. Some limited-network Blue plans only work with certain clinics, so check your card or ask us when you apply. We don’t take HMO plans tied to one doctor or hospital system.
Medicare: Original Medicare and most Medicare Advantage plans.
HSA and FSA cards are accepted. No insurance? We’ll go over self-pay costs with you before your first visit.
Our primary care clinics in Charlotte
| Clinic | What’s here |
|---|---|
| Steele Creek | 2114 Freeman Park Dr, Suite 105, Charlotte, NC 28273. (980) 880-5588. First visits (annual wellness exams), follow-ups, sick visits, injuries, X-ray. |
| Plaza Midwood | 2017 Central Ave, Suite 103, Charlotte, NC 28205. (704) 731-8656. Follow-ups, sick visits and injuries. |
| Hours (both) | Monday to Friday 8am to 8pm; Saturday and Sunday 9am to 5pm |
Areas we serve
Patients come from all over Charlotte because our primary care doctors are open 7 days a week. Most live near one of our clinics:
- Steele Creek clinic: Steele Creek, Berewick, Rivergate, Lake Wylie, Fort Mill, Pineville, South Charlotte, Ballantyne and southwest Charlotte
- Plaza Midwood clinic: Plaza Midwood, NoDa, Elizabeth, Midtown, Uptown, Villa Heights and east Charlotte
Apply to be a patientCome in today
When to go to the ER
- Chest pain or pressure
- Trouble breathing
- Signs of a stroke: face drooping, arm weakness, trouble speaking
- Bleeding that won’t stop
- A sudden, severe headache
- Fainting or confusion
Related care
Chronic care managementAnnual physicalsUrgent careLab workEKGX-rayConditions A to Z
Updated
Explore our type 2 diabetes and prediabetes care.
Related care: High cholesterol treatment and follow-ups.
Related care: Gout flare treatment and ongoing gout care.
Related care: Thyroid testing and ongoing thyroid care.
Related care: Asthma assessment, breathing tests and ongoing care.
Related care: COPD testing, flare-up assessment and ongoing care.
Related care: Primary care for depression and anxiety.
