Ear Infection Treatment in Charlotte
Walk in for ear pain and ear infection treatment at our Steele Creek and Plaza Midwood clinics in Charlotte, open 7 days. A provider looks inside your ear, assesses the cause and recommends a treatment plan, with antibiotics or ear drops when you need them. We see adults and kids. With most NC Medicaid plans, copays for covered visits are usually $0 or $4; confirm your coverage and cost. Self-pay visits start at $140, plus tests and treatments.
- ✓ Ear exam by a provider to find the cause of your pain
- ✓ Antibiotics or prescription ear drops when they’re needed
- ✓ Swimmer’s ear, middle ear infections and fluid behind the eardrum
- ✓ Ear wax removal when wax is causing the pain or blockage
- ✓ Referral to an ENT when it’s needed
- ✓ In network with most NC Medicaid plans; confirm your specific plan
Save my spotInsurance we accept
¿Le duele el oído? Venga sin cita. En visitas cubiertas por la mayoría de los planes de Medicaid de Carolina del Norte, el copago suele ser $0 o $4. Confirme la cobertura y el costo con su plan.
On this page
Types of ear infectionsSymptomsEar infections in kidsDo I need antibiotics?ComplicationsRelief at homeMedicaid coverageWhen it’s an emergency
Ear infection treatment at OneSpotMD
Ear pain has many causes, so the provider decides on treatment after looking inside your ear and checking your throat, nose and neck.
| What we do | When it helps |
|---|---|
| Ear exam | Every visit. The provider looks at your ear canal and eardrum with a lighted scope. |
| Antibiotics | A bacterial middle ear infection, sent to your pharmacy |
| Prescription ear drops | Swimmer’s ear or an infected ear canal |
| Pain relief | Advice on the right pain and fever medicine for you or your child |
| Ear wax removal | Wax that blocks your ear or causes pain or muffled hearing |
| Testing | When you have other symptoms, such as a flu or COVID test or a strep test |
| ENT referral | Ear infections that keep coming back, complications or symptoms that don’t get better |
Types of ear infections and ear pain
| Type | What it is | Common signs |
|---|---|---|
| Middle ear infection (otitis media) | Infection behind the eardrum, often after a cold | Ear pain, fever, muffled hearing, fussiness in kids |
| Swimmer’s ear (otitis externa) | Infection of the ear canal, often from water staying in the ear | Pain when you touch or tug your ear, itching, drainage |
| Fluid behind the eardrum | Fluid that stays after a cold or ear infection | Fullness, popping, muffled hearing, usually little pain |
| Ear wax blockage | Wax packed in the ear canal | Fullness, muffled hearing, ringing, mild pain |
| Pain from somewhere else | Pain spreading from your sinuses, throat, teeth or jaw | Ear pain with a normal-looking ear |
Ear infection symptoms
- Ear pain, sharp, dull or throbbing
- A feeling of fullness or pressure in the ear
- Muffled hearing
- Fluid or pus draining from the ear
- Fever
- Pain when you touch or pull on your ear (swimmer’s ear)
- Itching in the ear canal
- Dizziness or trouble with balance
- Trouble sleeping
Ear infections in kids
Ear infections are one of the most common reasons kids see a provider, especially between 6 months and 3 years old. Young children can’t always tell you their ear hurts, so watch for:
- Tugging or pulling at an ear
- Crying more than usual or being fussy
- Trouble sleeping, especially lying down
- Fever
- Not eating or drinking as well
- Not responding to sounds as usual
- Fluid draining from the ear
Do I need antibiotics for an ear infection?
Not always. After an ear exam, a clinician may recommend 48-72 hours of observation with reliable follow-up for selected mild middle ear infections in children. Age, symptom severity, drainage and whether one or both ears are affected guide the decision. Do not delay an examination in a young infant or a child who seems very ill. Adults also need an individualized assessment. Swimmer’s ear is usually treated with prescription drops; middle ear fluid without an acute infection does not routinely need antibiotics.
| Factors a clinician considers for observation | May need antibiotics |
|---|---|
| Mild pain that’s improving | Severe ear pain |
| Low or no fever | Fever of 102°F or higher |
| Age and whether one or both ears are affected | Babies and young children, or both ears infected |
| Symptoms for less than 2-3 days | Symptoms that last more than 2-3 days or get worse |
Take antibiotics exactly as prescribed. Seek reassessment for worsening symptoms or no improvement within 48-72 hours, or as directed. Tell the provider about ear tubes, prior ear surgery or a possible eardrum tear before using drops or having wax removed.
Possible ear infection complications
Most ear infections clear up without problems. When they don’t get treated, or keep coming back, they can cause:
- A ruptured (torn) eardrum, which often heals on its own in a few weeks
- Hearing loss, usually short-term while fluid is in the ear
- Speech or language delays in young children with frequent ear infections
- Repeat ear infections or fluid that won’t clear
- Rarely, infection spreading to the bone behind the ear (mastoiditis)
- Very rarely, infection spreading to the brain or the lining around it (meningitis)
If you or your child get ear infections often, or fluid won’t clear, the provider can refer you to an ENT. If the provider sees signs of a severe complication, we send you to the ER right away.
Ear pain relief at home
- Hold a warm or cool washcloth over the ear
- Use age-appropriate pain or fever medicine according to the label or clinician advice. Do not give aspirin to children; ask before giving medicine to infants.
- Adults may rest with the head comfortably elevated. Babies must sleep on their backs on a firm, flat surface, without pillows or an inclined mattress.
- Chew gum or swallow often to help your ears pop (not for young kids)
- Keep water out of the ear if you have swimmer’s ear
- Don’t put cotton swabs, oils, garlic or hydrogen peroxide in your ear, especially if it’s draining
- Don’t use ear candles. They don’t work and can burn your ear.
Come in if the pain is severe, lasts more than a day or two, comes with a fever, or your ear is draining.
Ear infection treatment with NC Medicaid
We’re in network with most NC Medicaid plans. Copays for covered visits are usually $0 or $4. Confirm coverage for your visit, tests and treatments and your cost with your plan.
- Copay: you pay the copay amount set by your plan at the visit.
- Deductible or coinsurance: your share depends on your plan and services received. You may receive a bill after insurance processes the claim.
- NC Medicaid plans: copays for covered visits are usually $0 or $4; confirm with your plan.
Self-pay prices
These are discounted prices for patients who don’t have insurance or choose not to use it. Visits start at $140. Tests and treatments you need are added to that.
See all the plans we take on our insurance page.
Sudden hearing loss needs immediate medical assessment, even if it feels like a blocked ear. Do not wait for presumed wax or infection to clear. Seek prompt care for severe or persistent ear pain, particularly with diabetes or immune suppression.
Ear pain: urgent care or the ER?
- Ear pain or pressure
- Fluid or pus draining from the ear
- Ear pain with a fever
- Swimmer’s ear
- A child pulling at their ear or fussy at night
- Muffled hearing or a blocked feeling
- Swelling, redness or pain behind the ear, or the ear pushed out
- A stiff neck with fever
- A severe headache or confusion
- Sudden weakness or drooping on one side of the face
- A baby under 3 months with a fever of 100.4°F or higher
- Call 911 for facial weakness, confusion, other life-threatening symptoms or when safe transport is not possible
What to expect at your visit
What to bring
- A photo ID
- Your insurance or Medicaid card
- A list of your medicines, including any ear drops you’ve used
Related services
Ear wax removalSinus infectionsSore throat and strepFlu, COVID and RSV testingpediatric careInsurance we accept
Further reading: CDC ear infection guidance and NIH sudden hearing loss guidance.
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