Ear Infection Treatment in Charlotte

Ear Infection Treatment in Charlotte

Walk in for ear pain and ear infection treatment at our Steele Creek and Plaza Midwood clinics in Charlotte, open 7 days. A provider looks inside your ear, assesses the cause and recommends a treatment plan, with antibiotics or ear drops when you need them. We see adults and kids. With most NC Medicaid plans, copays for covered visits are usually $0 or $4; confirm your coverage and cost. Self-pay visits start at $140, plus tests and treatments.

  • ✓ Ear exam by a provider to find the cause of your pain
  • ✓ Antibiotics or prescription ear drops when they’re needed
  • ✓ Swimmer’s ear, middle ear infections and fluid behind the eardrum
  • ✓ Ear wax removal when wax is causing the pain or blockage
  • ✓ Referral to an ENT when it’s needed
  • ✓ In network with most NC Medicaid plans; confirm your specific plan

Save my spotInsurance we accept

¿Le duele el oído? Venga sin cita. En visitas cubiertas por la mayoría de los planes de Medicaid de Carolina del Norte, el copago suele ser $0 o $4. Confirme la cobertura y el costo con su plan.

Your visit
Ear examEvery visit
TreatmentSame visit
Hours7 days, 2 clinics
What you pay
InsurancePlan-dependent share
NC MedicaidCovered-visit copays usually $0 or $4
Self-pay visitFrom $140

On this page

Types of ear infectionsSymptomsEar infections in kidsDo I need antibiotics?ComplicationsRelief at homeMedicaid coverageWhen it’s an emergency

Ear infection treatment at OneSpotMD

Ear pain has many causes, so the provider decides on treatment after looking inside your ear and checking your throat, nose and neck.

What we do When it helps
Ear exam Every visit. The provider looks at your ear canal and eardrum with a lighted scope.
Antibiotics A bacterial middle ear infection, sent to your pharmacy
Prescription ear drops Swimmer’s ear or an infected ear canal
Pain relief Advice on the right pain and fever medicine for you or your child
Ear wax removal Wax that blocks your ear or causes pain or muffled hearing
Testing When you have other symptoms, such as a flu or COVID test or a strep test
ENT referral Ear infections that keep coming back, complications or symptoms that don’t get better

Save my spot

Types of ear infections and ear pain

Type What it is Common signs
Middle ear infection (otitis media) Infection behind the eardrum, often after a cold Ear pain, fever, muffled hearing, fussiness in kids
Swimmer’s ear (otitis externa) Infection of the ear canal, often from water staying in the ear Pain when you touch or tug your ear, itching, drainage
Fluid behind the eardrum Fluid that stays after a cold or ear infection Fullness, popping, muffled hearing, usually little pain
Ear wax blockage Wax packed in the ear canal Fullness, muffled hearing, ringing, mild pain
Pain from somewhere else Pain spreading from your sinuses, throat, teeth or jaw Ear pain with a normal-looking ear

Ear infection symptoms

  • Ear pain, sharp, dull or throbbing
  • A feeling of fullness or pressure in the ear
  • Muffled hearing
  • Fluid or pus draining from the ear
  • Fever
  • Pain when you touch or pull on your ear (swimmer’s ear)
  • Itching in the ear canal
  • Dizziness or trouble with balance
  • Trouble sleeping

Save my spot →

Ear infections in kids

Ear infections are one of the most common reasons kids see a provider, especially between 6 months and 3 years old. Young children can’t always tell you their ear hurts, so watch for:

  • Tugging or pulling at an ear
  • Crying more than usual or being fussy
  • Trouble sleeping, especially lying down
  • Fever
  • Not eating or drinking as well
  • Not responding to sounds as usual
  • Fluid draining from the ear

Do I need antibiotics for an ear infection?

Not always. After an ear exam, a clinician may recommend 48-72 hours of observation with reliable follow-up for selected mild middle ear infections in children. Age, symptom severity, drainage and whether one or both ears are affected guide the decision. Do not delay an examination in a young infant or a child who seems very ill. Adults also need an individualized assessment. Swimmer’s ear is usually treated with prescription drops; middle ear fluid without an acute infection does not routinely need antibiotics.

Factors a clinician considers for observation May need antibiotics
Mild pain that’s improving Severe ear pain
Low or no fever Fever of 102°F or higher
Age and whether one or both ears are affected Babies and young children, or both ears infected
Symptoms for less than 2-3 days Symptoms that last more than 2-3 days or get worse

Take antibiotics exactly as prescribed. Seek reassessment for worsening symptoms or no improvement within 48-72 hours, or as directed. Tell the provider about ear tubes, prior ear surgery or a possible eardrum tear before using drops or having wax removed.

Possible ear infection complications

Most ear infections clear up without problems. When they don’t get treated, or keep coming back, they can cause:

  • A ruptured (torn) eardrum, which often heals on its own in a few weeks
  • Hearing loss, usually short-term while fluid is in the ear
  • Speech or language delays in young children with frequent ear infections
  • Repeat ear infections or fluid that won’t clear
  • Rarely, infection spreading to the bone behind the ear (mastoiditis)
  • Very rarely, infection spreading to the brain or the lining around it (meningitis)

If you or your child get ear infections often, or fluid won’t clear, the provider can refer you to an ENT. If the provider sees signs of a severe complication, we send you to the ER right away.

Ear pain relief at home

  • Hold a warm or cool washcloth over the ear
  • Use age-appropriate pain or fever medicine according to the label or clinician advice. Do not give aspirin to children; ask before giving medicine to infants.
  • Adults may rest with the head comfortably elevated. Babies must sleep on their backs on a firm, flat surface, without pillows or an inclined mattress.
  • Chew gum or swallow often to help your ears pop (not for young kids)
  • Keep water out of the ear if you have swimmer’s ear
  • Don’t put cotton swabs, oils, garlic or hydrogen peroxide in your ear, especially if it’s draining
  • Don’t use ear candles. They don’t work and can burn your ear.

Come in if the pain is severe, lasts more than a day or two, comes with a fever, or your ear is draining.

Ear infection treatment with NC Medicaid

We’re in network with most NC Medicaid plans. Copays for covered visits are usually $0 or $4. Confirm coverage for your visit, tests and treatments and your cost with your plan.

Have insurance? You pay your plan’s share
  • Copay: you pay the copay amount set by your plan at the visit.
  • Deductible or coinsurance: your share depends on your plan and services received. You may receive a bill after insurance processes the claim.
  • NC Medicaid plans: copays for covered visits are usually $0 or $4; confirm with your plan.

See the plans we accept →

Self-pay prices

These are discounted prices for patients who don’t have insurance or choose not to use it. Visits start at $140. Tests and treatments you need are added to that.

See all the plans we take on our insurance page.

Save my spot

Sudden hearing loss needs immediate medical assessment, even if it feels like a blocked ear. Do not wait for presumed wax or infection to clear. Seek prompt care for severe or persistent ear pain, particularly with diabetes or immune suppression.

Ear pain: urgent care or the ER?

Come to OneSpotMD
  • Ear pain or pressure
  • Fluid or pus draining from the ear
  • Ear pain with a fever
  • Swimmer’s ear
  • A child pulling at their ear or fussy at night
  • Muffled hearing or a blocked feeling
Seek emergency care
  • Swelling, redness or pain behind the ear, or the ear pushed out
  • A stiff neck with fever
  • A severe headache or confusion
  • Sudden weakness or drooping on one side of the face
  • A baby under 3 months with a fever of 100.4°F or higher
  • Call 911 for facial weakness, confusion, other life-threatening symptoms or when safe transport is not possible

What to expect at your visit

1Walk in or book
Walk in at either clinic, 7 days a week, or tap Save my spot to plan your visit. Wait times vary.
2Talk about your symptoms
How long your ear has hurt, any fever or drainage, and recent colds or swimming.
3Ear exam
The provider looks inside your ear and checks your throat, nose and neck.
4Treatment
Antibiotics or ear drops sent to your pharmacy, ear wax removal if needed, or an ENT referral if it’s needed.

What to bring

  • A photo ID
  • Your insurance or Medicaid card
  • A list of your medicines, including any ear drops you’ve used

Related services

Ear wax removalSinus infectionsSore throat and strepFlu, COVID and RSV testingpediatric careInsurance we accept

Further reading: CDC ear infection guidance and NIH sudden hearing loss guidance.
Last updated

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Faq

At OneSpotMD’s Steele Creek and Plaza Midwood clinics, 7 days a week: Monday to Friday 8am to 8pm, and Saturday and Sunday 9am to 5pm. Walk in, or book ahead to plan your visit. Wait times vary.

Yes. A provider examines your ear, assesses the cause and recommends treatment or referral when needed.

Yes. We see adults and kids for ear pain and ear infections.

No. You can walk in at either clinic or book ahead with Save my spot. Wait times vary.

Your insurance share depends on your plan and services. With most NC Medicaid plans, covered-visit copays are usually $0 or $4; confirm with your plan. Self-pay visits start at $140, plus tests and treatments.

Yes. We are in network with most NC Medicaid plans. Confirm your specific plan and coverage before your visit.

Not always. After examination, a clinician may recommend 48-72 hours of observation with reliable follow-up for selected mild middle ear infections in children. Age, severity, drainage and whether one or both ears are affected matter. Other cases need prompt antibiotics. Do not delay assessment for a young infant or anyone who seems very ill.

Amoxicillin is often a first choice when a middle ear infection needs antibiotics. The provider considers age, allergies, recent antibiotics, associated symptoms and the examination before choosing treatment.

Usually with prescription ear drops and keeping the ear dry. Tell the provider about ear tubes, prior ear surgery or a possible eardrum tear because not all drops are safe. Seek reassessment if symptoms worsen or do not improve within 48-72 hours.

Swimmer’s ear is an infection of the ear canal, and it hurts when you touch or tug your ear. A middle ear infection is behind the eardrum and often follows a cold.

Symptoms often start improving within a few days, but timing varies. Seek reassessment for worsening symptoms or no improvement within 48-72 hours of the recommended plan. Fluid can remain for weeks; persistent hearing problems need follow-up.

No. Ear infections don’t spread from person to person, but the cold or flu that often comes before them can.

Yes. Swelling from a cold or sinus infection can block the tubes that drain your ears, which can lead to an ear infection.

Ear pain can come from your sinuses, throat, teeth or jaw. The provider checks these areas to find the cause.

Watch for tugging at the ear, crying or fussiness, trouble sleeping, fever, not eating as well, or fluid draining from the ear. These signs do not confirm an ear infection; an ear examination is needed.

Yes. Adults get both middle ear infections and swimmer’s ear, often after a cold, allergies or swimming.

Come in. Drainage can mean an infection or a small tear in the eardrum. Don’t put anything in your ear until a provider checks it.

Yes. Pressure from an ear infection can cause a small tear. It often heals on its own in a few weeks, but the provider should check it.

Fluid may cause temporary muffled hearing, but sudden hearing loss needs immediate medical assessment even if the ear feels blocked. Do not wait for presumed wax or infection to clear. Persistent hearing changes also need follow-up.

Yes. Infections and fluid in the ear can affect your balance and make you feel dizzy. Sudden severe dizziness with weakness, trouble walking, a severe headache or other neurologic symptoms needs emergency care.

Most clear up without problems. Complications can include a torn eardrum, short-term hearing loss, repeat infections and, rarely, infection spreading to the bone behind the ear or to the brain.

A warm or cool washcloth and age-appropriate pain medicine may help. Follow the label or clinician advice; do not give aspirin to children. Adults may rest with the head elevated, but babies must sleep on their backs on a firm, flat surface without pillows or an incline.

Not without checking with a provider first. If your eardrum is torn, these can cause problems. Don’t put anything in an ear that’s draining.

No. Ear candles don’t remove wax or treat infections, and they can burn your ear and face.

We assess wax blockage and may remove it when safe and appropriate. Tell us about ear tubes, prior ear surgery, drainage or a possible eardrum tear; some removal methods are not safe in these situations.

If you or your child get ear infections often, fluid won’t clear, or there’s a complication. We can refer you to an ENT when it’s needed.

Seek emergency care for swelling or redness behind the ear, an ear pushed outward, fever with a stiff neck, severe headache or other concerning symptoms. Call 911 for confusion, sudden facial weakness or other life-threatening symptoms. Sudden hearing loss requires immediate medical assessment. A baby under 3 months with a fever of 100.4°F or higher needs immediate evaluation.

Yes. The provider can write a note for work or school at your visit, based on your illness.

Yes. Both clinics are open Saturday and Sunday, 9am to 5pm.

You pay your plan’s copay at the visit. Deductible or coinsurance costs depend on your plan and services, and you may receive a bill after insurance processes the claim. Copays for covered visits with most NC Medicaid plans are usually $0 or $4; confirm with your plan. Self-pay visits start at $140, plus tests and treatments.

Yes. Some staff speak Spanish, and language assistance is available. Please tell us your preferred language when you contact the clinic. Sí, avísenos si prefiere recibir atención en español.

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Excellent care every time I or family members have visited.
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Nancy Register
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Thank you OneSpotMD Team! The team and provider on call on 11/28 was fast, friendly, efficient and knowledgable. During a holiday weekend, I was so appreciative to have access to professional and convenient health care. And so easy to book my appointment online. Highly reccomend and will be back again if I am ever in need.
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Johanna Cathey
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I took my mother-in-law to their urgent care earlier this week, and we were both so impressed. The practice is brand new and spotlessly clean – everything looks and feels modern and super clean. From the moment we walked in, the staff were incredibly friendly, welcoming, and professional. We barely waited at all before being seen, which was a pleasant surprise for an urgent care visit. We saw Dr. Lee, and he was outstanding. He’s clearly very knowledgeable, took the time to listen carefully, explained everything in an easy-to-understand way, and has wonderful bedside manner. His clinical decisions were spot-on; my mother-in-law started feeling much better almost immediately after following his treatment plan. She’s still talking about how kind and thorough he was and wanted me to be sure to thank him! The entire atmosphere of the office is warm, calm, and genuinely welcoming – it doesn’t feel rushed or cold like some places can. If you’re looking for a patient-centered practice that combines real medical expertise with a caring environment, OneSpotMD is the place to go.
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Harvey Tran
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Awesome Doctor visit! Seen on time, Doctor was very thorough. Will be back if need urgent care again.
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Mike Kahn
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Affordable without insurance, Didn’t have to wait at all. Very kind and helpful staff. Would definitely go back for future injury/illness
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Sarah Scott
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Dr. Lee and his staff are amazing! They truly care, listen, and make you feel heard. The most compassionate and professional urgent care I’ve ever been to.
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Two Convenient Charlotte Locations

Serving Plaza Midwood, Steele Creek, and surrounding neighborhoods.

Plaza Midwood

Serving Plaza Midwood, NoDa, Elizabeth, and Uptown

2017 Central Ave, Suite 103

Charlotte, NC 28205

Mon-Fri: 8:00 AM - 8:00 PM

Sat-Sun: 9:00 AM - 5:00 PM

Steele Creek

Serving Steele Creek, Lake Wylie, and Southwest Charlotte

2114 Freeman Park Dr, Unit 105

Charlotte, NC 28273

Mon-Fri: 8:00 AM - 8:00 PM

Sat-Sun: 9:00 AM - 5:00 PM

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