Set Up an Employer Account

Start your occupational health employer account setup with OneSpotMD in Charlotte using our online form. There’s no setup fee and no minimum. Your team gets a portal where you send authorizations and see completed results and available visit paperwork, typically within about an hour. Lab processing, confirmation and medical review can take longer. We send one monthly invoice, and your employees can walk in or book ahead at either clinic, 7 days a week.

  • ✓ No setup fee and no minimum
  • ✓ Online employer portal for authorizations and results
  • ✓ Completed results and available paperwork usually uploaded within about an hour; pending tests take longer
  • ✓ Designated HR and safety users with appropriate access
  • ✓ One monthly invoice
  • ✓ Employees walk in or book ahead at either clinic, 7 days a week

Set up your accountOccupational health services

Your account
Setup feeNone
MinimumNone
BillingMonthly invoice
Your portal
AuthorizationsSend them online
ResultsTiming depends on the test
UsersHR, safety and more

On this page

How setup worksServicesEmployer portalBillingSame-day needs

Why set up an employer account?

An account makes every visit simple. You send an authorization through the portal, your employee walks in or books ahead, and completed results and available visit paperwork typically appear in your portal within about an hour. Lab processing, confirmation and medical review can take longer. With an account and your authorization, your employee pays nothing at the clinic. We bill the right payer for each visit: you, on one monthly invoice, or your workers’ comp carrier.

How setup works

1Fill out the form
Tell us about your company and the services you need. It takes a few minutes.
2We reach out
Someone from our leadership team contacts you the same day or the next day.
3Get portal access
We set up your portal, and you designate team members who need authorized access.
4Send employees
Send authorizations through the portal. Employees walk in or book ahead.

Set up your account

Services for employers

Service What’s included
Pre-employment physicals Physicals for new hires
DOT physicals DOT exams by FMCSA-certified medical examiners
Drug testing Rapid 5-panel and 10-panel urine tests, and DOT and non-DOT lab tests
Breath alcohol testing DOT and non-DOT breath alcohol tests
TB testing PPD skin test and QuantiFERON blood test. Chest X-ray at Steele Creek when clinically indicated or required by the screening protocol; it is not interchangeable with an infection test.
Titers Immunity blood tests when a job requires proof
Work injury care Same-day care, work status notes and light-duty restrictions
Direct contracts Employer billing arrangements, subject to applicable reporting and workers’ compensation obligations

Providers who understand OSHA recordkeeping

Our providers know the difference between first aid and medical treatment, and between recordable and first-aid-only cases. Treatment always follows what your employee medically needs, and we document every visit clearly so you can classify the case on your OSHA 300 log. See how we handle work injuries or OSHA’s recordkeeping guidance.

Your employer portal

  • Send authorizations online before your employee comes in
  • See completed results and available visit paperwork, typically within about an hour; lab processing, confirmation and medical review can take longer
  • Give designated HR, safety managers and supervisors access only to authorized occupational-health information appropriate to their role
  • Keep every employee’s paperwork in one place

Direct employer billing does not replace required injury reporting, applicable workers’ compensation obligations or an employee’s right to claim benefits. See North Carolina employer responsibilities.

Billing

Item How it works
Setup fee None
Minimum None
Employees Pay nothing at the clinic with an account and your authorization
Invoice One monthly invoice for visits billed to you
Work injuries Billed to your workers’ comp carrier or TPA, or through a direct contract

Want pricing for your company? Fill out the form, and our team will go over it with you.

Employer portal access is limited to information that may lawfully be shared for the authorized occupational-health purpose, not unrestricted access to employee medical records.

Need an employee seen today?

For non-emergency same-day needs, fill out the form and call the clinic to coordinate care. Do not delay emergency treatment for account setup or authorization; call 911 for life-threatening symptoms.

For a work injury, you can also use our work injury authorization form. It asks who the employer is, who the injured employee is, what services are needed, and whether a drug or breath alcohol test is required.

Why you shouldn’t wait

Setting up before you need it saves time later.

If you wait What can happen
Waiting until there’s an injury You’ll be setting up billing and paperwork while your employee waits
Paying visit by visit More paperwork and receipts for your team to track
Getting results by phone or fax Slower hiring and return-to-work decisions

Clinic locations

Clinic Address Phone
Steele Creek 2114 Freeman Park Dr, Suite 105, Charlotte, NC 28273 (980) 880-5588
Plaza Midwood 2017 Central Ave, Suite 103, Charlotte, NC 28205 (704) 731-8656

Both clinics are open 8am to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday.

Related services

Occupational healthWorkers’ compDrug and alcohol testingDOT physicalsPre-employment physicalsTB testing

Last updated

Employer account questions

How do I set up an employer account?

Fill out our online form. Someone from our leadership team contacts you the same day or the next day to finish setup.

Is there a setup fee or minimum?

No. There’s no setup fee and no minimum.

How are we billed?

We send one monthly invoice for visits billed to you. Work injuries can be billed to your workers’ comp carrier instead.

Do employees pay at the visit?

No. Once your account is set up and you’ve sent an authorization, your employee pays nothing at the clinic. We bill the right payer for that visit: you, on your monthly invoice, or your workers’ comp carrier.

Do you understand OSHA recordkeeping?

Yes. Our providers know the difference between first aid and medical treatment. Treatment always follows what your employee medically needs, and we document every visit so you can classify the case on your OSHA 300 log.

How do we get results?

Completed results and available visit paperwork are typically uploaded within about an hour. Tests requiring laboratory processing, confirmation or medical review take longer. Access is limited to authorized occupational-health information.

Who can use the portal?

You can designate multiple HR, safety or other users who need access. Each user should see only authorized occupational-health information appropriate to their role.

How do we send an employee in?

Send an authorization through the portal. Your employee can walk in or book ahead at either clinic.

What if an employee needs to be seen today?

For non-emergency same-day care, fill out the form and call the clinic to coordinate a visit. Do not delay emergency care for paperwork; call 911 for life-threatening symptoms.

What services can we set up?

Pre-employment physicals, DOT physicals, rapid 5- and 10-panel drug tests, DOT and non-DOT lab drug tests, DOT and non-DOT breath alcohol tests, TB tests (PPD, QuantiFERON and chest X-ray at Steele Creek), titers, work injury care and direct contracts.

Do you do DOT drug and alcohol testing?

Yes. We do DOT and non-DOT drug tests and breath alcohol tests.

What TB tests do you offer?

We offer PPD skin tests and QuantiFERON blood tests. Chest X-rays at Steele Creek may be used when clinically indicated or required by the screening protocol; they are not interchangeable with tests for TB infection.

Can we arrange direct employer billing for work injury visits?

Direct billing may be available under an agreed arrangement. It does not replace required injury reporting, applicable workers’ compensation obligations or an employee’s right to claim benefits.

Are you open on weekends?

Yes. Both clinics are open 8am to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday.

How do we get pricing?

Fill out the form, and our team will go over pricing for your company.

Set up your employer account




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