Workers’ Comp Care for Adjusters and Brokers in Charlotte
Send injured workers to OneSpotMD in Charlotte for same-day care, 7 days a week. Work status and restriction notes go to your authorized point of contact the same day, as soon as the worker is discharged. Workers can walk in before the claim is set up. We bill the carrier or TPA under the North Carolina Industrial Commission fee schedule.
- ✓ Same-day visits at Steele Creek and Plaza Midwood, 7 days a week
- ✓ Work status and restriction notes sent the same day
- ✓ Workers can walk in before the claim is set up
- ✓ X-ray, splints, stitches, injections and specialist referrals
- ✓ Return-to-work exams, drug tests and breath alcohol tests
- ✓ We bill the carrier, the TPA or the employer
Send an authorizationWorkers’ comp overview
On this page
How it worksServicesBefore the claim is set upBilling and direct contractsSend us a workerFor brokers
Why adjusters send injured workers to OneSpotMD
Injured workers get seen the same day at either Charlotte clinic, 7 days a week. The provider treats the injury, sets work restrictions, and sends the work status note to your authorized point of contact when the worker is discharged. X-ray, splints, stitches, injections and referrals are handled in one place, with a care plan based on the injury and the worker’s needs.
How it works
Let us know when your worker is checking in. We send the work status note to your authorized point of contact as soon as they’re discharged.
Services for injured workers
| Service | What to know |
|---|---|
| Exam and treatment | Same-day visit at either clinic, 7 days a week |
| X-ray | At Steele Creek. Workers seen at Plaza Midwood can get their X-ray at Steele Creek without a second exam. |
| Splints, boots and crutches | Sprains, strains and fractures |
| Stitches and wound care | Cuts, splinters, burns and other minor procedures |
| Joint injections | Done by certain providers, when appropriate |
| Specialist referrals | Orthopedics and other specialists when needed |
| Work status and restrictions | Full duty, light duty or off work, sent the same day |
| Return-to-work exams | When the employer or adjuster asks for clearance |
| Drug and breath alcohol tests | Post-accident testing when the employer requires it |
Treatment, work restrictions and referrals depend on the clinician’s assessment. For life-threatening injuries or symptoms, call 911; do not delay emergency care for authorization.
Before the claim is set up
Injured workers can walk in for their first visit before the claim is set up. We see them and hold the visit billing as pending.
- The worker, adjuster or employer sends us the claim number and billing details
- This usually happens by the follow-up visit, or as soon as the claim is set up
- We then send claim-related medical records and billing details as permitted by law to the workers’ comp carrier or TPA
Billing
| Who pays | How it works |
|---|---|
| Workers’ comp carrier or TPA | Billed under the North Carolina Industrial Commission fee schedule |
| Employer direct billing | Direct billing may be arranged where appropriate; required reporting and workers’ compensation obligations still apply. |
| Post-accident drug and alcohol tests | Not covered by workers’ comp. Billed to the employer. |
We accept most workers’ comp insurance for North Carolina employers.
Employers: need a direct billing arrangement?
We can discuss direct employer billing at discounted self-pay rates where appropriate. This does not replace required injury reporting, workers’ compensation obligations or an employee’s right to claim benefits. Set up an employer account or call either clinic to get started.
Why you shouldn’t wait
Fast care keeps claims moving.
| If you wait | What can happen |
|---|---|
| Delaying the first visit | The injury can get worse, and the worker may miss more days |
| Waiting on a work status note | The worker may stay out longer than needed |
| Missing claim details | Records and billing are held until we have the claim number |
How to send us an injured worker
- Fill out our online authorization form
- Prefer to fax? Call the receiving clinic to confirm its current fax number before sending the authorization.
- Call Steele Creek at (980) 880-5588 or Plaza Midwood at (704) 731-8656
- Tell us who should get the work status note, and how (secure email, fax or employer portal)
For insurance brokers
Help your employer clients set up a clinic for work injuries before they need one. We set up employer accounts, appropriate direct billing arrangements, post-accident drug and alcohol testing, and pre-employment and DOT physicals. Set up an employer account or see all our occupational health services.
Related services
Workers’ compOccupational healthDrug and alcohol testingX-rayOrthopedic urgent careEmployer account setup
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